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Effective December 1, 2003, 1.) January 10, 2005 - Weekly Price List History Report Missing Product Adds, Deletes, and Changes The weekly Price List History Report is missing the daily product additions, deletions, and changes information for Thursdays. This information is missing in both the online viewable and download history reports for all price lists in the Pricing Tool. Examples: • Weekly history report date range: 02-Jan-2005 to 09-Jan-2005 with an effective date of 09-Jan-2005 will not indicate the changes, additions, deletions for Sunday January 9, 2005. We are currently engaged in finding a timeframe for resolution. We apologize in advance for any inconvenience this may cause. Please view or download the current price lists for the latest published product pricing information or the Daily history reports to obtain necessary information.

2.) March 11, 2004 – Shared Support Price List Downloads Now Available For Partners Effective March 11, Price Lists for the Cisco Shared Support Program are posted on an external Cisco website for your use. The following lists are now posted: • Shared Support Australia Price List in AUDs Ex-Tax • Shared Support Global Asia-Pac Price List in US Dollars • Shared Support Global Canada Price List in CANADIAN Dollars • Shared Support Global EMEA Price List in US Dollars • Shared Support Global Price List in US Dollars The new price files can be accessed by Partners under Service Price List tab in the Download section of the Pricing Tool and the announcement can be. The files will be updated once a month with a target date on the 10th (or next business day) of each month, Pacific Time. These price files are for reference only. Service part numbers and pricing change daily and the partner should know that the most reliable sources of information are Cisco's online tools.

In addition, a new naming convention in the drop down menu options for the following price files will be implemented: • The Partner Service Price List is now called the Cisco Service & Support Price List • The SP Service Provider Base Price List is now called the Service & Support Price List • The Australia Ex-Tax service price list file has been replaced by the Shared Support Australia Price List in AUDs Ex-Tax Background: The Cisco Shared Support Program The Cisco Shared Support Program is a channel offering through which Cisco and partners provide technical support services to customers. In the Cisco Shared Support model, partners remain the primary contact for their customers, selling and delivering their own brand of services while having access to Cisco technical expertise, software support, and logistics infrastructure. In addition to selling and delivering services under their own brand, partners may also use Cisco Brand Resale to sell services from the Cisco Technical Support Services (TSS) portfolio including,,. 3.) March 5, 2003 - Weekly Price List History Report Missing Product Adds, Deletes, and Changes The weekly Price List History Report is missing the daily product additions, deletions, and changes information for Thursdays. Arhiv proshivok dlya televizorov samsung. This information is missing in both the online viewable and download history reports for all price lists in the Pricing Tool. Examples: • Weekly history report date range: 21-Feb-2003 to 28-Feb-2003 with an effective date of 28-Feb-2003 will not indicate the changes, additions, deletions for Thursday Feb 27th. We are currently engaged in finding a solution to this issue.