My PC is in 64-bit Windows 8.1 SL upgrade from Windows 8 SL. I was having a problem with my touchpad, it doesn't perform its 'special' functions like side scrolling and many other 'special' functions. It only works for pointing, left and right clicking. It doesn't even automatically disable itself everytime I use an external mouse even if I already configured it do so(@Mouse Properties > ELAN tab). Same problem occured before updating my PC to Windows 8.1. Same problem also occured after reinstalling Windows 8.

Where can I download ETDware ps/2 x64 for my laptop as my mousepad is not working since I uninstalled it? The touchpad driver of my laptop is missing or has been.

So I thought by updating it's driver would solve the problem. After downloading the latest driver for my touchpad at the manufacurer's website (Acer) heres what I have done: 1. I tried installing the latest driver without uninstalling the old one. But nothing has changed.

I tried to uninstall the software ETDWare PS/2-X64 11.6.16.203_WHQL first. After uninstalling, I was asked to restart my PC so I restarted it immediately. While on the process of restarting a Blue Screen error appeared 'MULTIPLE_IRP_COMPLETE_REQUEST' and then it rebooted then my PC performed a System Restore. PLLLEEEAASSSSEEEE HELP!:( It has been a headache seeing the problem again and again everytime I try to update my touchpad driver!

Hi Joseph, I can imagine the inconvenience you have experienced. What is the complete model number of the computer? The Blue screen might be caused due to incompatible drivers or due to some third party software conflict. Method 1: Let’s check if there is any issue with the touch pad on the laptop by performing hardware and Device troubleshooter.

Follow the section “Run the Hardware and Devices troubleshooter” from the link: Method 2: Uninstall and reinstall the touchpad drivers from the manufacturer's website in clean boot mode. Step 1: Place the computer in clean boot mode. To help troubleshoot error messages and other issues, you can start Windows by using a minimal set of drivers and startup programs. This kind of startup is known as a 'clean boot.'

A clean boot helps eliminate software conflicts. Refer to the link: How to perform a clean boot in Windows Note: Refer the section 'How to reset the computer to start normally after clean boot troubleshooting' to reset the computer to start as normal after troubleshooting. Step 2: Download the latest touchpad drivers for “Windows 8” from manufacturer’s website. Note: Provide the correct model number of the computer to find the drivers. Step 3: Un-install the touchpad drivers: Follow these steps: a.

Press Windows key + X and select device manager. Right click on the touchpad drivers and select “Uninstall”. Restart the computer once it is uninstalled.

Install the drivers downloaded from the manufacturer's website and check. Also refer to: Bug Check 0x44: MULTIPLE_IRP_COMPLETE_REQUESTS Note: When you perform System Restore to restore the computer to previous state, programs and updates you installed are removed. Hope this resolves the issue. If the issue persists, you can write to us and we will be glad to assist you further.

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